Terms & Conditions

Last updated: August 2026

These Terms & Conditions govern your use of the Mist Angling website and any purchases made through it.

By accessing our website or placing an order with Mist Angling, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

1. About Mist Angling

Mist Angling is an online retailer specialising in angling products, equipment and associated goods.

References in these Terms & Conditions to “Mist Angling”, “we”, “us” or “our” refer to the business operating the Mist Angling website.

Our business and contact information can be found on our website and should be used for any enquiries relating to orders, products or these Terms & Conditions.

2. Using Our Website

You may use the Mist Angling website for lawful purposes only.

You must not use our website in any way that could damage, disable or interfere with the website, its security, its operation or another person’s use of it.

You must not attempt to gain unauthorised access to any part of our website, customer accounts, servers or associated systems.

We reserve the right to restrict or suspend access to the website where reasonably necessary, including for maintenance, security or suspected misuse.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices and other information displayed on our website are accurate.

Colours and appearance may vary slightly depending on photography, lighting and the device or screen used to view our website.

Manufacturers may also occasionally alter product specifications or packaging without notice.

Where an obvious error has occurred in a product description, specification or price, we reserve the right to correct it.

4. Pricing

All prices displayed on our website are shown in pounds sterling (£).

Any applicable taxes will be included or displayed as required by UK law.

Delivery charges, where applicable, will be shown separately during checkout before you place your order.

We may change our prices at any time. Changes will not normally affect orders that have already been accepted.

5. Placing an Order

When you place an order, you are making an offer to purchase the products contained within that order.

Receiving an automated order confirmation does not necessarily mean that we have accepted your order.

A contract for the purchase of goods is formed when we accept and process your order in accordance with our ordering process.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

• A product is unavailable;
• Payment cannot be authorised;
• We identify an obvious pricing or product information error;
• We reasonably suspect fraudulent or unauthorised activity;
• Delivery to the supplied address is not possible; or
• The order breaches these Terms & Conditions.

If payment has already been taken for an order that we subsequently cancel, the relevant amount will be refunded.

6. Payment

Payment must be made using one of the payment methods available through our checkout.

By submitting payment information, you confirm that you are authorised to use the payment method provided.

Payments may be processed by third-party payment providers. Their own terms and privacy practices may also apply.

7. Availability

All products are subject to availability.

While we aim to keep stock information accurate, occasionally an item may become unavailable after an order has been placed.

If we cannot supply an item, we will contact you and provide an appropriate refund where payment has already been taken.

8. Delivery

Delivery is governed by our separate Shipping Policy.

Customers are responsible for providing accurate and complete delivery information when placing an order.

Delivery estimates are provided in good faith but may be affected by circumstances outside our reasonable control.

Nothing in this section limits any rights you may have under applicable UK consumer law.

9. Cancellations and Returns

Your rights to cancel an order, return products and receive refunds are governed by applicable UK consumer law and our Returns & Refunds Policy.

For most online purchases, consumers have statutory cancellation rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, subject to applicable exceptions.

Nothing contained within our policies is intended to remove or restrict your statutory consumer rights.

10. Faulty or Incorrect Goods

Products supplied by Mist Angling must meet the standards required by applicable UK consumer law.

If an item is faulty, damaged, not as described or otherwise does not conform to your statutory rights, please contact us as soon as possible.

Depending on the circumstances, you may be entitled to a repair, replacement, price reduction or refund.

Your rights under the Consumer Rights Act 2015 are not affected by these Terms & Conditions.

11. Promotions and Discount Codes

From time to time, Mist Angling may offer promotions, discounts or promotional codes.

Unless otherwise stated, promotional offers:

• Cannot be exchanged for cash;
• Cannot normally be combined with other offers;
• May be subject to minimum-spend or product restrictions;
• May be withdrawn or amended where reasonably necessary; and
• Must be used before their stated expiry date.

Additional terms may apply to individual promotions and will be displayed alongside the relevant offer.

12. Intellectual Property

Unless otherwise stated, the content of the Mist Angling website, including our branding, logos, graphics, photographs, written content, designs and other original materials, belongs to Mist Angling or is used with the permission of the relevant rights holder.

You may not reproduce, distribute, modify, commercially exploit or republish our content without prior permission, except where permitted by law.

Third-party product names, trademarks and logos remain the property of their respective owners.

13. Reviews and User Content

Where customers are permitted to submit reviews, photographs, comments or other content, that content must be lawful and must not be abusive, defamatory, misleading, discriminatory, obscene or infringe another person’s rights.

We reserve the right to remove content that breaches these requirements or is otherwise inappropriate for our website.

14. Website Availability

We aim to keep the Mist Angling website available and functioning correctly, but we cannot guarantee uninterrupted or error-free access.

We may temporarily suspend or restrict the website for maintenance, updates, technical issues or circumstances outside our reasonable control.

15. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Mist Angling is not responsible for the content, availability or practices of third-party websites. The inclusion of a link does not necessarily constitute our endorsement of that website or service.

16. Limitation of Liability

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

If you are purchasing as a consumer, we are responsible for losses that are a foreseeable result of our breach of these Terms & Conditions or our failure to use reasonable care and skill.

We are not responsible for losses that were not reasonably foreseeable when the contract was formed.

Where products are purchased for personal and domestic use, we are not responsible for business losses, including loss of profits, revenue, business opportunities or business interruption.

Nothing in these Terms & Conditions affects your statutory rights.

17. Privacy

We take the protection of personal information seriously.

Information about how we collect, use and protect personal information is contained within our separate Privacy Policy.

Our use of cookies and similar technologies is addressed within our Cookie Policy.

18. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes to our business, website, services or applicable law.

The Terms & Conditions applicable to an order will generally be those in force when the order was placed.

19. Severability

If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply.

20. Governing Law

These Terms & Conditions are governed by the laws applicable to the part of the United Kingdom in which Mist Angling is established, subject to any mandatory consumer protections that apply to you.

If you are a consumer, you will retain any rights you have to bring proceedings in the courts applicable to where you live.

21. Contact

If you have any questions regarding these Terms & Conditions, an order or your statutory rights, please contact Mist Angling using the contact information provided on our website.

Please include your order number when contacting us about a specific purchase.